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Published: April 13, 2015   |   Last Updated: September 23, 2020

NTA Discusses Declining IRS Service on the Diane Rehm Show

National Taxpayer Advocate Nina Olson appeared on the Diane Rehm Show to talk about declining customer service at the IRS. She was joined by Merritt Wingate,  Certified Public Accountant from Morgan Wingate & Co., and  Lisa Rein, national reporter for The Washington Post.

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After the show, Olson and Wingate headed over to Facebook for a live Q&A, answering questions about taxes.

Listen to the full episode:  What’s Behind Declining Customer Service at the IRS (Diane Rehm)

Read excerpts from the Q&A on the Diane Rehm Show blog.

Photo:  National Taxpayer Advocate Nina Olson and CPA Merritt Wingate answer questions April 9 in a live Facebook Q&A. (Diane Rehm Show Blog)