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NTA Blog

Read the latest blogs from the National Taxpayer Advocate

NTA Blog

10/3/2018

Measuring the Taxpayer Experience – External Evaluations Show the IRS is Faili...

In last week’s blog, I discussed how the Level of Service (LOS)

NTA Blog

9/26/2018

Measuring the Taxpayer Experience – The IRS’s Level of Service Measure Fails...

In a series of blogs I published earlier this year, Telephone Service in an Omnichannel Environment

NTA Blog

9/20/2018

TAS Research Shows that Education Improves EITC Compliance

Recently, the IRS provided its response to my Most Serious Problem addressing EITC issues

NTA Blog

9/13/2018

The IRS Might Recover EITC Using Its Newly Discovered Post-Processing Math Error...

My June Report to Congress included an Area of Focus

NTA Blog

9/7/2018

As a Result of TAS Advocacy, the IRS is Working to Address a Computer Glitch Tha...

About two years ago, TAS received cases where either the taxpayer or the Power of Attorney (POA)

NTA Blog

8/29/2018

The Systemic First Time Abatement Policy Currently Under Consideration by the IR...

The IRS offers a First Time Abatement (FTA) program that is intended to be, and often

NTA Blog

8/22/2018

TAS Cases Demonstrate the Harm Caused by IRS Policies on Passport Certification

excerpt

NTA Blog

8/16/2018

IRS Administration of the Section 965 Transition Tax Contravenes Congressional I...

When Congress passes legislation as comprehensive and technical as the Tax Cuts and Jobs Act (TCJA)

NTA Blog

8/9/2018

IRS Continues to Close Taxpayer Assistance Centers, Despite Taxpayer Advocate Se...

For many years I have reported on the state of service at IRS Taxpayer Assistance Centers (TACs)

NTA Blog

8/1/2018

Low Income Taxpayer Clinic Program Celebrates 20th Anniversary

It gives me great pleasure to celebrate the 20th Anniversary of the Low Income Taxpayer Clinic (LITC...

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