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Published: May 27, 2020   |   Last Updated: September 23, 2020

Private Debt Collection Information for Taxpayers

In an effort to assist taxpayers during the COVID 19 pandemic, the IRS announced the People First Initiative on March 25, 2020. The IRS will not be assigning any new accounts to private collection agencies (PCAs) from April 1 through July 15, 2020.


Accounts currently assigned to PCAs will remain there and PCAs may continue contacting taxpayers.

As a reminder, taxpayers may request at any time that their account be returned to the IRS by sending the PCA a written request to stop further communication. A sample “Do Not Contact” letter is provided on our site.

For more information about the Private Debt Collection program visit our Private Debt Collection Program – What You Need to Know page.