Careers - DEV Taxpayer Advocate Service

Career Opportunities

with the Taxpayer Advocate Service (TAS)

As the voice of the taxpayer at the IRS, the Taxpayer Advocate Service (TAS) offers a unique opportunity for you to advocate for taxpayers who experience difficulties with their taxpayer rights or hardships resolving their tax issues. Apply to join our dynamic tax team and grow your federal career. As a TAS employee, you’ll work on a wide-range of issues related to tax-processing, taxpayer assistance and improving tax procedures. Learn more about the different positions in TAS by reading the position descriptions below.

Taxpayer Advocate Service Position Descriptions

Secretary

As a Secretary, you will provide support to advocates and managers who are helping taxpayers. These taxpayers may be facing hardships, have run into language or cultural barriers, or have simply tried everything they know to resolve their problems. You will work with people throughout the IRS and your peers across the country, as well as helping with outreach events in your local area. You will get regular training and be encouraged to explore opportunities.

Intake Advocate

As an Intake Advocate or Intake Advocate (Bilingual-Spanish), you are the first person representing the Taxpayer Advocate Service that a taxpayer encounter. Intake Advocates are important to our mission in TAS to solve the problems of the taxpayers who come to us for assistance. You will provide administrative and technical assistance to individuals and/or business that involve a wide range of issues/problems. Your initial conversation and actions set the groundwork for advocacy and the tone for future interactions with TAS employees.

Lead Intake Advocate

As a Lead Intake Advocate, you serve as a work leader over Intake Advocates providing administrative and technical assistance to individuals and/or business that involve a wide range of issues/problems.

Case Advocate

As a Case Advocate or Case Advocate (Bilingual-Spanish), you will have the chance to make a real difference in someone’s life, every day. Case Advocates work with people who are facing hardships; who can’t provide necessities like housing, transportation or food: who have run into language or cultural barriers; or have simply tried everything they know to resolve their tax problems.

Lead Case Advocate

As a Lead Case Advocate, you will serve as a team leader and provide leadership to a team of Case Advocates. You will aid taxpayers in the most complex technical and procedural tax cases.

Analyst

As an Analyst, you will use your analytical and technical skills to conduct in-depth analyses of project data, requirements, and impact and you will identify problem areas and determine how to resolve them. You will be the lead Taxpayer Advocate Service Representative on cross-functional projects. You will also have a chance to spot tax problems when they first appear and help stop them from spreading nationwide.

Local Taxpayer Advocate

As a Local Taxpayer Advocate, you will lead a team of trained, highly dedicated employees in solving tax problems, easing the taxpayers’ burden and frustration, and protecting their rights in dealing with the IRS. You will use and strengthen your management skills as a frontline manager in a small office, or a senior manager in a larger one, and will have opportunities for leadership training and advancement.

Benefits

Taxpayer Advocate Service employees receive one of the most comprehensive benefits packages offered anywhere, including:

A federal retirement program
Health and life insurance plans
Portable retirement account
Immediate accrual of vacation and sick leave

TAS offers comprehensive training.

Throughout the first year of employment, new hires will receive a combination of formal classroom training, on-the-job instruction and workshops. Receive extensive training in TAS procedures, technology and data systems, and everything else that you’ll need to know to help taxpayers. TAS employees also attend an annual week-long training event that gives everyone a chance to learn new things and to network.

View Open Job Opportunities

Browse available positions and start your career with the Taxpayer Advocate Service today.

Public Postions

If you do not currently work for IRS or a government agency, you can browse positions open to the public.

We are constantly opening new positions. If you do not see a position open right now, you can sign up for alerts and get notified every time TAS posts a position that would be right for you.

Internal Positions

If you currently work for TAS or a government agency, you can browse positions open to internal staff.

In order to apply for an internal position, be sure you check the time-in-grade requirements for the grade you are applying for.

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